Privacy Policy

At Elm Tree Studio, your privacy is a priority. This policy outlines how I collect, use, and protect your information.

Information Collected

• Email Address: I collect your email address if you opt into receiving my newsletter. Your email will only be used to send you updates, launches, and news regarding my collections and shop.
• Payment Information: I do not handle or store your payment details directly. All payment processing, including addresses, is handled securely through third-party services like Stripe.

How Your Data Is Used

• Newsletter: If you provide your email, you’ll receive my monthly newsletter and occasional updates. You can unsubscribe at any time.
• Customer Communication: If you place an order or make an inquiry, I’ll use your email to provide updates and respond to your requests.

Customer Data and GDPR Compliance

Under the General Data Protection Regulation (GDPR), customers have the right to request access to and deletion of their personal data. If you would like to know what data I’ve collected about you, or if you wish to have your data deleted, please follow these steps:

• Request Personal Data: You can request to view all personal data I have collected about you by emailing me at help@elmtree.studio. Once I receive your request, I’ll send you a file containing your data within the legal timeframe required under GDPR.
• Data Deletion: If you’d like your personal data permanently deleted, please contact me at help@elmtree.studio with your request. Upon receiving your request, I’ll initiate the data removal process and confirm via email once the deletion is complete.

Data Protection

• I take appropriate measures to protect your personal data. While no online service can guarantee 100% security, I take precautions to prevent unauthorized access, loss, or misuse of your data.

Third-Party Services

I work with trusted third-party services like Stripe to process payments securely. These services have their own privacy policies regarding how they handle your personal data, and I encourage you to review them.